London, and the Nearby Areas
(226) 224 2394
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Frequently Asked Questions!

You can find most of your common questions down below on this page, if not feel free to reach us out anytime!

• Does Carpet Cleaning Make Your Carpets Wear Faster?
This is not true at all; it can be quite the opposite. The buildup of dirt and soil wears down your carpet as an abrasive. The professional cleaning of your carpets and fabrics restores their life, colour, and volume.
• How Often Should I get My carpets Cleaned?
There are various factors involved, depending on the household. Having children, pets, smokers, or just a large family will require more cleaning than the alternative. The answer: Every six to twelve months, on average.
• How long does it take for upholstery to dry after cleaning?
Drying times can vary but usually range from 2 to 6 hours. Proper ventilation can speed up the drying process.
• Can all types of upholstery be cleaned?
Most types of upholstery can be cleaned, but delicate or antique fabrics may require special care. It's best to consult with the cleaning service beforehand.
• What is fabric protection?
Fabric protection involves applying a protective solution to upholstery and carpets to repel spills and stains, making cleaning easier.
• What is bacteria and dust mite treatment?
This treatment involves deep cleaning and sanitizing to eliminate bacteria, dust mites, and other allergens from upholstery and carpets.
• Can this treatment be combined with regular cleaning services?
Yes, we can combine bacteria and dust mite treatment with our regular cleaning services for comprehensive care.
• How quickly can you respond to a flooding emergency?
We offer rapid response services and aim to be on-site as quickly as possible, typically within an hour of your call.
• How Long Will It Take for My Carpet or Furniture To Dry?
The process typically takes two to four hours. However, on humid days your carpet and furniture might take longer to dry.
• What methods are used for upholstery cleaning?
Common methods include steam cleaning, dry cleaning, and foam cleaning. The choice of method depends on the type of fabric and the level of soiling.
• Are the cleaning products used safe for my family and pets?
Our cleaning products are eco-friendly and non-toxic products that are safe for both your family and pets.
• Can carpet cleaning help improve indoor air quality?
Yes, professional carpet cleaning can significantly improve indoor air quality by removing dust, dirt, allergens, and bacteria trapped in the carpet fibers. This can be especially beneficial for people with allergies or respiratory issues.
• Does professional carpet cleaning eliminate pet odors?
Yes, professional carpet cleaning can help eliminate pet odors by removing the urine or feces residue and bacteria causing the smell. Specialized pet odor treatments can be applied during the cleaning process to neutralize odors effectively.
• Is fabric protection safe for my family and pets?
Yes, we use eco-friendly and non-toxic fabric protection products that are safe for both your family and pets.
• How long does fabric protection last?
Fabric protection can last up to a year or more, depending on usage and traffic. It’s recommended to reapply annually.
• What should I do immediately after a flood?
Contact us immediately, and if safe, turn off the electricity, remove valuables, and avoid standing water.